Christal Douglas is Head of Banking at PROVEN Bank, with responsibility for leading the Bank’s Corporate, Premium and Private Banking business lines. She oversees banking strategy, growth, profitability and the overall client experience across branch, relationship and digital banking channels. In this role, she works closely with the Bank’s Credit, Risk, Compliance, Finance, Operations and Wealth Management teams to support the continued growth and evolution of the business.
With more than 25 years of banking experience, Christal has built a distinguished career across regional and international financial institutions. She began her career with HSBC in 1999 as a financial services scholarship recipient before joining RBC Royal Bank. She later spent approximately 18 years with Scotiabank & Trust, where she held senior leadership positions across retail banking, branch management, operations, sales and business development. During her tenure, she earned the institution’s Best of the Best Employee Award and led her branch to record sales performance. Most recently, she served as Senior Relationship Manager at Cayman National Bank, advising affluent and high-net-worth clients.
Christal holds a Bachelor of Science in Finance from Salisbury University in Maryland and the CIS Mutual Fund Certificate.